Return Policy

Plant Returns:

We work hard to provide you with vibrant, healthy plants that will thrive. If you place a pre-order, you will get to inspect your plants before paying the balance at the register.

All plant sales are final. Once a pre-order has been picked up and paid for, they become your plants. If there is a concern over quality, the plants must be returned to us within 7 days from purchase. No refund will be given. We will consult with the customer on a case by case basis. A plant credit or exchange may be issued, if it is determined that we are at fault, or we will offer advice to help resolve the concern.

Other Returns:

Products & Hard Goods can be returned for a refund, or credit, within 30 days of purchase with a valid receipt. They must be unopened and/or in original packaging. Just bring the product(s) into the store during our regular business hours.

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10628 Roberts Road
Frankfort, NY 13340
(315) 737-5635
We Accept
"When you come to visit, a side trip to this nearby paradise is a must!!! The plants are fabulous, but the real attraction for me (and Betsy) are the beautiful children. And --o yes -- I almost forgot to mention the chickens..."

"Beautiful plants. The selection is endless, the family definitely puts their heart & soul into everything they offer!"

"They are a WONDERFUL family....VERY friendly and knowledgeable! Excellent business!"
Michael - SAUQUOIT

"This is a beautiful Greenhouse with great, healthy plants! Plus you will get your questions answered by the knowledgeable and enthusiastic owners."

"This is where I buy all my plants for my garden! Great prices and I have always been happy with the product! Now as I have been starting my own business using fresh produce from my garden it is even more important that I get an outstanding product at a decent price!"
Maureen - SYRACUSE

"Awesome Vegetables and Flowers!!!!"
Elizabeth -

"Amazing!! not only is this place a greenhouse for flowers, they also have an amazing selection of veggie and herb plants- even heirloom tomatoes and peppers! they do you-pick berries, as well! i'd recommend this place to ANYONE! when it comes down to it, this is what you need to know: good, honest family greenhouse. amazing prices. they don’t ever spray their items!"
Jennifer -

"This is my third year buying plants at BHA. We have never had a bad plant!"

"...Wonderful, Efficient, Friendly, Helpful People, with even better Plants!!! Terrific place to confidently pre-order spring veggies & herbs. ALWAYS a welcome destination. Look forward to the visit, Love, LOVE these Folks!!"

"excellent service"
Bonnie - ILION

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